A letter in the Fiji Times today seemed to demonstrate yet one more problem with Fiji's emergence from a monopoly telecommunications environment. Some consumers refuse to let go of monopoly thinking:
Now the people of Fiji have to suffer again at the hands of Vodafone's high internet charges and the pathetic service.
Charging $39.95 for 1 GB and $69.95 for 3 GB is a big rip off.
Above all the speed of the internet is very slow. It will continue till Digicel starts to provide internet services. In the meantime, Vodafone will continue to make as much money as possible.
It seems no one can stop Vodafone.
Vodafone has been giving a lot of pain to the people of Fiji and it has kept its record intact.
This could be a legitimate letter to write but ONLY if we were living in a non-competitive environment. Some people seem to be forgetting that we actually have CHOICE now, something that has been missing from telecommunications life in Fiji up until just recently. What is the letter writer's problem then?
When Oceanic began business, I was paying almost $4,000 per month to Connect for a 128k dedicated connection of questionable reliability. I could whinge and complain a great deal but there was no other option available. When Unwired Fiji came onto the scene and offered an alternative, I switched. It would have been pointless for me to begin complaining about Unwired's pricing if I had a problem with it.